We offer the following Project and Service Delivery expertise, check out :www.linkedin.com/in/atpetermorris
- Delivery and Implementation
- Testing Management
- Service Desk Delivery
- Service Delivery Management
- Cloud Services development
- Agile User Stories
- Proven experience in IT Delivery Management (Project, Service)
- Big Data
- ITOM (IT Operations Management)
- CSM (Customer Service Management)
- ITSM (IT Service Management)
- HRSM (HR Service Management)
- ServiceNow Consulting Services
- Process Consulting
- Training
- Maturity Assessment Workshops
- RFP Preparation
- Solution Design
- Project Management
- Deployment Services
- Detailed Requirement Gathering Workshop
- Installation and Configuration
- End User/Administration Trainings
- Support Services
- Ongoing Troubleshooting & Maintenance
- Liaison with OEM for Product Related Issues
- Patching /Upgrade /Migration of the Solution Deployed
- Managed Cloud Services (DevOps Automation
- Design and Architecture Consulting
- Migration Services (On-Premise to Cloud)
- Application Development and Deployment
- Administration and Maintenance
- Infrastructure Monitoring and Management
- Our Global capabilities are:
- IT Transformation
- ServiceNow System Integration
- On-Premise Deployments
- ServiceNow business case assessment
- Platform Development
- ServiceNow as a Managed Service
- Enterprise Service Management Offering
- Industry aligned Best Practice Frameworks